Store policies
Privacy policy
How Second Nature Workshop collects, uses, and protects information connected with this storefront.
Last updated July 31, 2026
Information we collect
- Contact, account, delivery, and billing details you provide.
- Order history, customization requests, messages, and support records.
- Technical information such as device, browser, IP address, cookie identifiers, and storefront activity.
- Information you choose to include in reviews or uploaded reference files.
How we use information
- Provide accounts, process orders, produce custom work, and arrange delivery.
- Answer questions, prevent fraud, secure the storefront, and comply with legal obligations.
- Improve products and storefront performance.
- Send marketing only where permitted and provide a way to opt out.
International processing
The storefront serves customers internationally, so information may be processed in countries other than your own. We use contractual and technical safeguards appropriate to the service and applicable law.
Retention and security
We retain information only as long as needed for orders, support, warranties, accounting, fraud prevention, and legal requirements. We use reasonable administrative and technical safeguards, but no internet service can guarantee absolute security.
Your choices and rights
Depending on where you live, you may request access, correction, deletion, restriction, portability, or objection to certain processing. You may also withdraw marketing consent at any time.
Privacy contact
Send privacy questions or requests to hi@secondnature.ws. We may need to verify your identity before completing a request.