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The custom fit starts here

Your face.
Your perfect fit.

A simple guide to scanning your face at home. Capture the shape, send us the file, and we’ll use it to help shape your custom mask.

01

Get ready

Set yourself up for a good scan.

Download SureScan 3D Scanner and check the App Store listing for your device’s compatibility. Face scanning needs the TrueDepth camera; the ability to install the app alone does not confirm sensor support.

SureScan 3D ScannerView on the App Store ↗

Saving and exporting may require a trial or subscription. Check the current terms in the app before you start.

Before you press Start

  • Choose even lighting, away from direct sunlight.
  • Keep hair away from your face and remove glasses.
  • Sit upright with a relaxed, neutral expression.
  • Set the scan resolution to 1 mm.
02

Capture

Keep still. Let the camera move.

Open SureScan and position the camera in front of your face. Use the app’s distance indicator, then move slowly and smoothly while keeping your head still.

  1. Start with the centre of your face and move from side to side.
  2. Capture the forehead, cheeks and chin from different angles, including the sides near your ears.
  3. Press Stop once the whole surface is covered.
Set the resolution to 1 mm
Set the resolution to 1 mm
Position your face in the scanning area
Position your face in the scanning area
Move slowly to capture every angle
Move slowly to capture every angle
Stop when your face is fully captured
Stop when your face is fully captured

Screens show the original walkthrough. Labels and controls may differ in your version of the app.

03

Review & export

Check the shape. Save the detail.

Turn off the texture view and rotate the model to inspect the surface. Check the nose, forehead, cheeks and chin for holes, blurred patches or missing areas.

If a part is missing, try another scan before exporting. When you’re happy with the result, export the model in OBJ format.

If the export includes texture or material files, keep them together with the OBJ in a ZIP file.

Ready to send?

  • The full face is visible.
  • The surface is continuous, without large gaps.
  • The model is saved as an OBJ file.

Unsure about the result? Send it to us and we’ll help you check it.

Turn off texture to inspect the surface
Turn off texture to inspect the surface
Open the export options
Open the export options
Choose OBJ as the file format
Choose OBJ as the file format
04

Send your scan

Over to the workshop.

Send your OBJ or ZIP file through one of the channels below. Include your name, order number if you have one, and a few words about your mask idea.

We’ll review your scan, discuss the design with you and guide you through the next steps.

Your scan is just the beginning.

Let’s create your mask