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This document sets out the shipping policy that applies to customers that make a purchase at secondnature.ws. If you have any questions, please contact our customer service team on WhatsApp or hi@secondnature.ws.
We offer free worldwide shipping. We send packages with a tracking number. You will receive it as soon as your item is shipped.
All orders are processed within 30 days. If the item is in stock we will ship it within 3 business days
Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
